From the first hello to the last goodbye, we'll make sure you're looked after and 100% satisfied with everything that you purchased. Here's why shopping with us is not only a smart choice but also a breeze!
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Gave it a go, but your new gear’s just not the right fit? No worries! We’ve got your back with absolutely no hidden fees, and we’ll even cover your return shipping up to $200 (which is pretty much everything). Just make sure it’s in the same condition you received it, and we’ll handle the rest—easy as!
Get your compact gear delivered for free, no matter where you are in Australia. We know you love a good deal, and free shipping makes it even sweeter!
We’re not some giant faceless company. True Gear is 100% Australian-owned and run by people who understand our great outdoors.
Have a question at 3 AM? No dramas! Our Aussie-based team is here to help you around the clock, so you’re never left hanging.
Shop with peace of mind. Our checkout is SSL encrypted, ensuring your details are protected and confidential every step of the way. Easy, fast and 100% safe!
Our customers reckon we’re pretty awesome! We pride ourselves on 5-star customer service, so you know you’re in good hands when you shop with us.
“Customer service was stellar, constant communication with the owner was a highlight. As a business owner, this level of engagement speaks volumes. Cheers to future business!”
We believe in doing our bit for the planet. Every month, we plant trees to help offset carbon emissions and make our world greener. Shop with us and be part of something bigger.
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So hit the checkout and buy your gear today. It's time to break out of the ordinary, with True Gear by your side. Here's to living big from small spaces!