We’re genuinely chuffed by the kind words from our customers. We love helping Aussie legends pick the right gear — here’s what they have to say about True Gear.
Read more reviews on Google →Champion company — easy to deal with and nothing is a big deal, even if you change your mind. Tim is a great communicator and dedicated to his business. I bought a Bluetti 180P and it worked a charm with no surprises. Tim was happy to match any competitor’s price, and the after-sales service is next to none. I’ve recommended True Gear to others and will continue doing so. Cheers mate.
BLUETTI 200 V2 power bank! Exceptional value, fast service, well packaged and quick delivery. Tim personally emailed on a Sunday to ensure I was happy and helped sort a wiring enquiry. You don’t get service like that anymore — five stars, True Gear!!
Great experience dealing with True Gear — good price, good communication and fast delivery of the Bluetti AC180P.
We urgently needed a generator for an ongoing construction project and Tim went above and beyond to make it happen. Exactly what we needed, right on time to keep the job moving. Couldn’t have asked for better service.
A brilliant company to deal with from start to finish. The purchase process was smooth and personable, and the follow-up service gave valuable info to get the most out of the product. Thanks again!
We love our Bluetti 180P. We camp off-grid and keep it solar-charging while we’re riding e-bikes. Comes back ready to charge the bike batteries and even cook dinner — works a treat.
Excellent customer experience. Tim went above and beyond to assist with a portable solar generator, extra battery pack and panels. Highly recommended.
Great service and price, and our questions were answered swiftly. We bought a Bluetti AC240P power station and B210 expansion battery plus Charger 1 and extras for our caravan — couldn’t be happier.
Tim was excellent — made sure I was ordering the right item. Great communication. Deserves a medal 🥇.
Communication was top notch with good follow up after the order. I purchased three different items that arrived on different days but reasonably quick considering it was cross-country. 5 star — would deal with them again.
Great prices, super-fast delivery, and customer support was great as well.
Extremely high-quality product and fantastic value for money. Will definitely use True Gear for all similar purchases in future.
I’ve found Tim from True Gear to be helpful and looking out for our best interests — even pointing out when we’d missed discounts. Will buy from Tim again.
Great price, quick delivery, superb product.
Early days having only just received my items, but all dealings with Tim have been positive. Would not hesitate in recommending this company on both price and more importantly service.
The service was second to none. Tim went above and beyond. Communication was fantastic and always available. He ensured we got our order in time for our trip.
Great pre and post sales. Very informative, didn’t upsell, very friendly. Loving the kayak!
The help when contacting about a solar panel was so helpful and a deal breaker for me. Thanks for the wonderful service.
The Renogy 220W portable solar panel arrived promptly. Produces power up to spec. Recommend True Gear to others.
These guys were awesome. Needed a PFD urgently on a trip — they express shipped it interstate in time. Communication was next level!
Excellent business to deal with. Good communication and speedy assistance. Deal on Bluetti Charger 1 was best in AU + free postage.
Great paddle — exactly what I needed for my 2-person pack raft. Exceptional customer service.
Great communication, fast delivery!
Great pricing and the ability to talk to Tim directly was great — he always got back to me straight away.
Kudos to True Gear and many thanks to Tim. Great service, reasonable prices and all our questions answered cheerfully. Highly recommend.
Super helpful advice choosing a power station for my shed. Delivery was fast and the follow-up email with tips was gold.
Love our new paddles and PFDs. Great bundle price and everything arrived before the weekend.
True Gear helped size the solar for our caravan fridge and lights. Everything just works.
Ordered a kayak for my son — great advice, fair price and it arrived in perfect nick.
Fantastic support setting up an off-grid kit for my ute canopy. Everything arrived together and the wiring guide was spot on.
Bought the Bluetti bundle during a sale — smooth process and great aftercare to get the app dialled in.
Great little shop with real humans behind it. They helped me pick the right charger for my batteries.
Appreciated the honest advice — no upsell, just what I needed for weekend camping.
Quick dispatch, fair pricing and the live chat helped me pick the right panels for the Prado.