Price Promise
Found it cheaper? We price beat!
Send us the link and we'll come back fast - within the hour on weekdays, within 24 hours on weekends.
Send us the linkWhy true gear
The best price is only part of our promise
Here's what you get buying through True Gear.
A real person to call
Ring us before you buy, ring us after. We answer, we know the products, and we give you a straight answer - not a call centre script.
Warranty you can actually use
We're an authorised Australian retailer. If something goes wrong, you deal with us - not an overseas seller who's hard to reach and harder to hold to account.
Fast delivery
Most orders leave our warehouse with first tier shipping company's with some deliveries as short as 24 hours. We keep you posted the whole way, and we've got the reviews to prove it.
We use this gear ourselves
Ask us which model suits your setup and we'll tell you honestly - even if it means pointing you to a cheaper option. We're not here to upsell you.
Fair warning: Sometimes another retailer runs an aggressive promo we genuinely can't match - a clearance sale, a loss leader, or a limited flash deal. If that's the case, we'll tell you straight. We'd rather be honest than promise something we can't deliver.
How It Works
Four quick steps
Have the link to the cheaper price handy - that's all we need to get moving.
Find a lower price
Spot the same product cheaper at another authorised Australian retailer.
Send us the link
Use the quick form below, or text or email us the link. Takes about 30 seconds.
We check it over
We make sure it's a genuine like-for-like offer. We reply within the hour on weekdays, within 24 hours on weekends.
We beat or match it
If it qualifies, we come back with our best price so you can buy through us with confidence.
What Qualifies
The fine print, kept short
We want to beat prices, not find reasons we can't. Here's what we need to see.
Australian retailer
An authorised seller based in Australia, not an overseas site or marketplace listing.
Same product
Identical model, specs, colour and accessories. No close alternatives.
In stock, ready to ship
Not a clearance line, pre-order, or out-of-stock listing.
Total delivered price
We compare the full cost to your door, shipping included.
Brand new with warranty
Not refurbished, open box, or second-hand.
Before you buy
Price beats apply before purchase. We can't backdate a previous order.
What we can't beat: overseas retailers, eBay or Gumtree listings, bulk or trade pricing, member-only discounts, or aggressive limited-time promotions. If we can't beat it, we'll tell you honestly, and we'll tell you why.
Send It Through
Price beat request
Drop the link and your details below. Takes 30 seconds, and we'll reply the same day.
Got it, thanks!
Your price beat request is in. We'll come back to you within the hour on weekdays, or within 24 hours on weekends. If it's urgent, text the link to 0476 330 590.
Rather not use the form? Reach us direct.